Great value hire

Average

I booked an Audi but got a SEAT instead. They bait and switch, and I was forced to buy additional insurance at the rental store; otherwise, they wouldn't give me the car.

Car exceeded expectations but a little disappointing that I had to travel so far from the airport. Overall it was a good experience and easy to hire. Would use again

Nothing could have been better and the price protector calculator worked its magic which made me very happy

There was a two-hour wait just to get served this occasion...

Do not go with ok rent a car! They tried to say I put a tiny scratch on vehicle underneath bumper. I did not do this but as it wasn’t marked on car when I took it out I couldn’t prove it. They were rude and aggressive and no one was willing to talk to me about a resolution. I’m now having to go through a lengthy insurance claim because they wouldn’t let me leave without paying a ridiculous fine and admin charge. The said scratch was less than 5cm and not noticeable to the eye, just a bit rough when touched. DO NOT USE!