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Live chat Email us Service Code: 8379357314
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europcar probably for last time

Reviewed: Mon, Nov 4, 2024
About Europcar: 4.0 /10
vehicle was not provided, need to take lower category, on top for expebsive insurance, insteqd of 413eur, they blocked 513eur, because of spending about 2 hours to solve the situation and with small kids I had no choice to accept thia situation..
About QEEQ: 9.0 /10
trying to support,
Reply by Qeeq:
We are sorry to learn you had very unhappy experience with us. The service of counter staff might differ from travel peak/off-season for the understaffed. We'll forward it to our supplier and keep improving it. Any inquiries, please feel free to contact us. Thanks for your feedback and look forward to seeing you next time.
Medium SUV | Audi Q5 or similar

Relevant Reviews on Europcar in Spain

Marlon William

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Reviewed: Wed, Nov 13, 2024
About Europcar: 4.0 /10

Dolores Hemingway

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Reviewed: Tue, Jun 26, 2018
About Europcar: 10.0 /10
They use a number ticket system for queuing to pick up the car. There were quite a few people, but since we could sit and wait, the overall pickup process was smooth.
About QEEQ: 10.0 /10

Patricia Whitehead

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Reviewed: Sun, Dec 17, 2023
About Europcar: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Reg Moses

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Reviewed: Thu, Nov 19, 2015
About Europcar: 10.0 /10
Very good, and the user experience is great.
About QEEQ: 10.0 /10

D.Gill

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Small SUV | Nissan Juke or similar
Reviewed: Thu, Oct 7, 2021
“The discount QEEQ secured meant the hire company tried to claw it back with underhand tactics”
About Europcar: 8.0 /10
Problematic behaviour at the counter, firstly they tried to give us a smaller car than what we paid for and attempted to charge us to upgrade to a larger car (the one we had actually booked). They also took a larger deposit than they should and the excess was double what QEEQ said it was. It very much as if Europcar was trying to claw back the discount that QeeQ had secured.
About QEEQ: 10.0 /10
The discount you secured was great but it felt as if Europcar was trying to claw it back with underhand tactics.

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