europcar probably for last time

Very satisfied.

The staff had a pretty good attitude. They asked if I needed additional insurance, and when I declined, they didn’t delay anything; the procedures were handled quite quickly. They were very diligent during the car inspection and proactively pointed out existing damages on the vehicle. If the car’s condition was not suitable, they were willing to coordinate a replacement. Initially, I reserved a 5+2 seat car, but they gave me an Audi A5. The car was great, but it couldn't fit five people plus luggage, so I had to go back to the counter to change the car. The car exchange was smooth (but if I booked a seven-seater, why did they give me a five-seater in the first place?).

Very satisfied with the staff, but there were too many people in line and the wait time was a bit long. They replaced my car with a two-door Mercedes C220d coupe, which was awesome.

Very good, much better than the rental company starting with 'he'.

Good service