europcar probably for last time

F.Hanzelka

Spain

Reviewed: Mon, Nov 4, 2024

About Europcar: 4.0 /10

vehicle was not provided, need to take lower category, on top for expebsive insurance, insteqd of 413eur, they blocked 513eur, because of spending about 2 hours to solve the situation and with small kids I had no choice to accept thia situation..

About QEEQ: 9.0 /10

trying to support,

Reply by Qeeq:
We are sorry to learn you had very unhappy experience with us. The service of counter staff might differ from travel peak/off-season for the understaffed. We'll forward it to our supplier and keep improving it. Any inquiries, please feel free to contact us. Thanks for your feedback and look forward to seeing you next time.

Medium SUV | Audi Q5 or similar

7-day rental

Relevant Reviews on Europcar in Spain

Queena Symons

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Reviewed: Wed, Aug 27, 2025

About Europcar: 8.0 /10

Great as always, fast and responsible service.

About QEEQ: 10.0 /10

Cedric Flynn

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Reviewed: Tue, Sep 3, 2019

About Europcar: 8.0 /10

The car pick-up process was smooth and the vehicle was in good condition, but the weekend service hours are too short and the late return fees are very expensive.

About QEEQ: 8.0 /10