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Live chat Email us Service Code: 4319051219
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europcar probably for last time

Reviewed: Mon, Nov 4, 2024
About Europcar: 4.0 /10
vehicle was not provided, need to take lower category, on top for expebsive insurance, insteqd of 413eur, they blocked 513eur, because of spending about 2 hours to solve the situation and with small kids I had no choice to accept thia situation..
About QEEQ: 9.0 /10
trying to support,
Reply by Qeeq:
We are sorry to learn you had very unhappy experience with us. The service of counter staff might differ from travel peak/off-season for the understaffed. We'll forward it to our supplier and keep improving it. Any inquiries, please feel free to contact us. Thanks for your feedback and look forward to seeing you next time.
Medium SUV | Audi Q5 or similar

Relevant Reviews on Europcar in Spain

Olga Sandy

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Reviewed: Wed, Oct 9, 2024
About Europcar: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Tracy Jeremy

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Reviewed: Wed, Aug 28, 2024
About Europcar: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

Beatrice Daisy

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Reviewed: Wed, Apr 17, 2019
About Europcar: 10.0 /10
Excellent service, no pushy insurance sales. After exiting the security gate, proceed straight towards the main airport terminal, you'll find the rental counter on the right-hand corridor. There's a service desk in the parking lot with staff ready to assist with vehicle inspection. The signage in the parking lot is clear, and returning the car to T1 is straightforward by following the car rental signs to Europcar. Vehicle inspection was quick and efficient. This is the best car rental experience I’ve had in years, five stars.
About QEEQ: 10.0 /10

Ursula Landon

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Reviewed: Wed, Feb 3, 2016
About Europcar: 2.0 /10
The service was just so-so, but the staff of this car rental company were really bullying.
About QEEQ: 10.0 /10

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Mini Van | Volkswagen Touran 7 Seats or similar
Reviewed: Sun, Sep 29, 2019
“High wear and tear”
About Europcar: 5.7 /10
This car had a lot of wear and tear with at least 8 ine items describing them. There was a a persistent whine at when cruising on the motorway, and a disturbing vibration when overtaking on the motorway. The car's warning light for low oil popped up on my drive in to return the car and was alarming.
About QEEQ: 10.0 /10

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