There was an unreasonable charge. I picked up an electric car on the 13th but was billed for charging costs on the 12th. Additionally, when returning the car, they required it to be fully charged and added extra fees.

Terrible service.

The Tiggo sometimes suddenly stops moving; don't panic, just press the gas pedal hard and it will work after a while. Italians are really kind and helpful. After I returned, I asked a mechanic who said it might be an electronic throttle issue. It was a 5000-kilometer new car and seemed fine—didn't expect it to suddenly stop working.

All the staff were friendly and nice

The old system automatically made reservations at lower prices, but it disappeared after the change, which is a bit disappointing.

Car was what I booked. Staff very kind and helpful

Super