Very satisfied, the service attitude was excellent.

The process was quite smooth.

The Tiggo sometimes suddenly stops moving; don't panic, just press the gas pedal hard and it will work after a while. Italians are really kind and helpful. After I returned, I asked a mechanic who said it might be an electronic throttle issue. It was a 5000-kilometer new car and seemed fine—didn't expect it to suddenly stop working.

The location didn't match the actual address, spent over an hour searching the area. Called the staff, and they just said they were near the train station, then no further assistance was provided.

Overall service was satisfactory.