The company defrauds customers by secretly including insurance charges in the contract after we explicitly refused to purchase it. They claimed it was a deposit but actually charged for insurance. Additionally, they overcharged us for fuel. The staff deceived us to meet personal performance goals, deducting fees despite our clear refusal of additional insurance. We returned the car with a full tank of gas, yet they charged us $65 for fuel. Such behavior is extremely unethical. I strongly do not recommend Thrifty; they have zero integrity.

Very efficient, and the staff are very friendly.

Even though the counter staff were extremly friendly and helpful initially when we arrived to pick up the car, I am not sure why we were told to go and get the convertible if they knew there wasn't one available.

I got in touch with QEEQ to try and assist with my problem and to be fair to them, they did absolutely everything they could to help change the car to what we had ordered - and they managed to get a replacement the next day, so very happy with QEEQ's service!

Car was perfect! Pick up was on-site at the airport. The line was really slow due to only two people working, but the staff member I worked with was excellent and efficient. Drop off was super easy.

It was all seamless for me. Much better than 3rd party companies like Expedia. Great experience overall.

Great customer service! The receptionist was welcoming , friendly and efficient. The cars offered to us to choose from were brand new, clean and spacious.

Great service, very comprehensive. Best deals overall: best comprehensive insurance, free tank of fuel, and clear explanations.