Great Car to Drive. Disappointed to receive an unexpected Road User Charge or $93.

There was a bit of waiting as one person was service and the customer before me had booking issues and wrong card. But when it was my turn every thing went quick and smooth.

All good very easy to select a car for a reasonable price.

First, I rented cars from both Dollar and Thrifty on the North and South Islands of New Zealand. These companies share the counter with Hertz, essentially making them smaller subsidiaries. However, their cars are not as good as Hertz. When I booked the rental, I had requested a Toyota Prado, and both companies confirmed this. But upon arrival, neither had the Prado. Instead, they offered a Mitsubishi Pajero diesel. I noticed Hertz had Prados available on site. When I inquired, I was told they either didn't have Prados or had very few. It seems they use the Prado as a lure and then give you the Mitsubishi Pajero, claiming it's a similar class vehicle. However, in my country, these two cars are in entirely different classes. These companies attract you with the lower price of a Prado but end up giving you another car. If you specifically want a Prado, I suggest not choosing these two companies, as they probably don't have it. Note that in New Zealand, there is a road usage fee for diesel cars, which will be reflected in your final bill when you return the car.

Easy booking process and friendly service. Definitely recommended.

ALL GOOD.

ENOUGH GOOD.

Car wasn’t clean when we received it and also made a noise when we applied the brake. Other than that it was a modern vehicle and well priced compared to other Queenstown options.