perfect

Our flight arrived early at 6:10 AM, but the staff mentioned the booking was for 7 AM, so the vehicle wasn't ready yet. They suggested we wait at the airport. However, by 6:40, a staff member came to inform us the car was ready. The process was fast, and the car was in great condition—only around 6,000 kilometers driven. They noticed I had already purchased insurance through QEEQ and just gave me some claims tips without any upselling. Returning the car was also very convenient.

Pretty satisfied. However, during the car return, the staff mentioned that the car was a bit dirty and demanded a 200 AUD cleaning fee.

Efficient and prompt service; picking up the car was very convenient. The return location was easy to find.

It was okay, but this company charged the deposit directly instead of holding it, and refunded it after the return. I lost some money due to exchange rate fluctuations, which felt unfair. Other than that, everything else was fine.

Definitely worth every cent! Pick up and drop off was really quick and efficient. No problems with the booking just all professionalism.

Definitely will be booking again soon and in the future!