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Live chat Email us Service Code: 9399272219
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Reviewed: Sat, Aug 3, 2024
About Europcar: 8.0 /10
Used to recommending vehicle upgrades. The cross-border and cross-island fee of £309 is inconsistent with the original statement of £187, nearly doubling the cost.
About QEEQ: 10.0 /10

Relevant Reviews on Europcar LONDON HEATHROW AIRPORT

Regina Green

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Reviewed: Sat, Apr 5, 2025
About Europcar: 6.0 /10
The overall service was fine, but our car was canceled due to our flight delay, and we had to pay more to get another car at the store.
About QEEQ: 8.0 /10

Dora Den(n)is

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Reviewed: Mon, Sep 30, 2024
About Europcar: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

J.Legg

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Economy | Vauxhall Corsa or similar
Reviewed: Mon, Oct 24, 2022
“Fabulous!”
About Europcar: 10.0 /10
The whole process was quick and easy. All the staff I encountered were extremely polite, friendly and professional. I will definitely use Europcar again and will highly recommend to family, friends and colleagues.
About QEEQ: 10.0 /10

R.Bradley

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Small SUV | Seat Arona or similar
Reviewed: Wed, Jul 13, 2022
“Disappointing”
About Europcar: 5.0 /10
Our flight was delayed by a day so our original car wasn’t available and we were told only an upgrade was available costing $$$ over the original quote. Very disappointing as I rang QEEQ prior and was advised the same or smaller car would be available It cost me $700 extra over the original booking for 4 days hire !!!
About QEEQ: 8.0 /10
We got stung by Europcar as booked car not available despite advice received from QEEQ rep it would be. We missed a day booking due to cancelled flights but no credit provided

S.Brown

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Compact | Hyundai i30 or similar
Reviewed: Wed, Sep 12, 2018
“Pleasantly surprised”
About Europcar: 8.0 /10
Like: Pleasantly surprised by how helpful the Europcar office staff were with limited upsell.
Dislike: I got slightly confused at Heathrow T2 over which bus stop to use for the shuttle - some better signage that can be seen at a distance would help.

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