1. Reserved a Mercedes A-Class but got a Ford instead. 2. On-site, they pushed various insurance products. 3. The return location is extremely hidden and very hard to find. I drove around the airport 6 times! 4. When I had issues at the return location, I called the company, but nobody answered.

Not bad

These people are pure fraud and robbers. I returned the car with full fuel even then these thieves never returned my security deposit of 80 euros. I kept on emailing them but thieves are thieves.

Did not get the car that I’ve payed for, also not automatic gear available at the pick up, so we couldn’t add an extra driver

Terrible. They upsold me someting I had NO idea I was even purchasing because I had already paid with easyrentcars. They did not tell me I was BUYING ADDTIONAL coverage. The amount was the exact same as what I paid through easyrentcars.com so when I got double charged. I was SHOCked to hear I was given optional insurance. They did NOT tell me this.