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Live chat Email us Service Code: 8053349171
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Reviewed: Wed, Aug 14, 2024
About Budget: 2.0 /10
I booked a Lynk & Co 01, but was given a Jeep Compass at the rental shop. The staff informed me there were scratches on the rear bumper and a missing left rear taillight. However, the car also had noticeable scratches on the front bumper and front tires, which they failed to disclose. When returning the vehicle, they tried to charge me for damages, showing absolutely no integrity! At pickup, the car's dashboard showed an engine warning light, but the staff assured me it was fine—how can a car in such a condition be offered to customers? Upon returning the vehicle, the drop-off location did not ask me to sign any documents to confirm the return. Later, they unjustifiably charged my credit card for alleged tire damage compensation. This company is highly unprofessional and dishonest! Avoid this rental company at all costs.

Relevant Reviews on Budget in Italy

Augus Toby

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Reviewed: Sun, Feb 16, 2025
About Budget: 4.0 /10
There were many scratches on the car at pickup. I photographed the entire car as evidence. Since it was a self-service return at the airport, I now see that 1800 euros were unjustly charged to my credit card. I plan to file a complaint to get it refunded.

Neil Margaret

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Small SUV | Jeep Compass or similar
Reviewed: Fri, Oct 8, 2021
About Budget: 2.0 /10
The explanation for the additional insurance service was inadequate, and the communication wasn't smooth. When I tried to clarify things afterwards, they blamed everything on me. Their customer service attitude was poor.
About QEEQ: 8.0 /10

Lilith Maria

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Reviewed: Mon, Oct 15, 2018
About Budget: 10.0 /10
Excellent car rental experience

S.Hussey

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Small SUV | Nissan Qashqai or similar
Reviewed: Mon, Jul 15, 2019
About Budget: 9.3 /10
A little more than we wanted to pay but the service at collection and drop off made it worth the extra money.
About QEEQ: 9.0 /10

m.pabari

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Intermediate | Mercedes-Benz B Class or similar
Reviewed: Sun, Jun 30, 2019
“Budget very bad , easy car Rental easy and good”
About Budget: 6.3 /10
When it was clearly mentioned on voucher nothing to be paid still they charge 200+ € as a deposit, on top of it they withdrew 750 odd € from my credit card and not Send any email or details what for it has been charged till now I.e till 48!hours , when I checked the car it has scratches all the sides , I made a note of it and I have written in inspection report, when I inquired at the drop off time budget guy said all ok and in little time my credit card was charged. So I have called your company
About QEEQ: 10.0 /10
Helpful staff, have promised to resolve this matter very soon

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