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Live chat Email us Service Code: 7959672122
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Reviewed: Wed, Aug 14, 2024
About Budget: 2.0 /10
I booked a Lynk & Co 01, but was given a Jeep Compass at the rental shop. The staff informed me there were scratches on the rear bumper and a missing left rear taillight. However, the car also had noticeable scratches on the front bumper and front tires, which they failed to disclose. When returning the vehicle, they tried to charge me for damages, showing absolutely no integrity! At pickup, the car's dashboard showed an engine warning light, but the staff assured me it was fine—how can a car in such a condition be offered to customers? Upon returning the vehicle, the drop-off location did not ask me to sign any documents to confirm the return. Later, they unjustifiably charged my credit card for alleged tire damage compensation. This company is highly unprofessional and dishonest! Avoid this rental company at all costs.

Relevant Reviews on Budget in Italy

Arlene Christopher

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Reviewed: Fri, Feb 14, 2025
About Budget: 10.0 /10
Quite satisfied.
About QEEQ: 10.0 /10

Sidney Zimmerman

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Reviewed: Tue, Oct 1, 2024
About Budget: 10.0 /10
Complete the electronic paperwork in advance for a smoother car pickup experience!
About QEEQ: 10.0 /10

Edison Chamberlain

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Reviewed: Fri, Jan 31, 2020
About Budget: 2.0 /10
Absolutely avoid this Italian company, Budget. They are a rip-off. They push expensive insurance when picking up the car, and if you refuse, they give you an attitude. There's no staff present when you pick up the car. Even though we took photos of numerous scratches when we picked up the car, they were extremely strict during the return inspection and blamed all old scratches on us. They didn't acknowledge the photos we showed them. The damage estimate was shockingly high. Be very careful with this company.

Barbara Bird

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Reviewed: Tue, Oct 9, 2018
About Budget: 2.0 /10
The counter staff engaged in fraudulent sales. They tricked me into upgrading a 1500 car to 5000.

A.Sofron

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Compact | Volkswagen T-cross or similar
Reviewed: Tue, May 28, 2024
“Disappointed with the car booking company, very pleased with QEEQ and the help they've provided”
About Budget: 6.0 /10
I was shocked to see that I was charged for a dent on the car's door that was not there upon return. I used Budget before but never thought I have to take pictures / video of the car after I park just so I have proof that I returned it in the same condition it was when picked up. This is the last time I will book a car from Budget.
About QEEQ: 10.0 /10
Qeeq was really helpful in gathering the documents which the company never provided so I can file an insurance claim.

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