Satisfactory

The car pickup point is right outside the train station with clear signs, making it very convenient. After registering, you walk 200 meters to the garage, get the car and leave by swiping a card. The return is at the same location; instead of using a card, you enter a code provided earlier and the car is inspected on the spot. What I was unhappy about was the car model change. Despite speaking both French and English, what could I do if they didn't have the car I booked? They gave me a brand new Mercedes for extra money, which nullified the advantages of booking through QEEQ. I might as well have booked directly on a foreign website. I can't say if it was intentional or not.

Overall, it was pretty good. Although the staff at the front desk didn't speak good English and tried to upsell me to a higher-end model, it's understandable. It was just a sentence or two, and when I declined, they didn't press further. Besides that, everything else was fine. Hmm, the location was hard to find also.

The pickup location had a power outage, so we had to wait a long time in the morning before being taken to another nearby location to get the car, which delayed us by two hours. When we returned the car, the first location was still under construction, so we had to go to the second location again, which was quite a hassle. Overall though, the company is still good.

I had to wait over an hour and a half to pick up my car on Friday 2 July at the Nice airport.