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Live chat Email us Service Code: 9826617219
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Reviewed: Sat, Oct 12, 2024
About Europcar: 2.0 /10
The sales agent used an excuse to offer an upgrade during pickup, but the upgraded car was priced more than double the market price for similar vehicles. The next day, at another branch of the same company in a different city, we requested to switch back to the original model. The staff said the switch was possible but the extra charges would not be refunded.
About QEEQ: 10.0 /10

Relevant Reviews on Europcar LONDON HEATHROW AIRPORT

Belinda O'Neil

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Reviewed: Tue, Jul 1, 2025
About Europcar: 10.0 /10
Very satisfied, easy pickup and convenient return.
About QEEQ: 10.0 /10

L.Lai

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Small SUV | Vauxhall Crossland X or similar
Reviewed: Thu, Feb 6, 2025
“Not a great car.”
About Europcar: 7.0 /10
Please see above. Car had many faults. The dent should be fixed before being rented again.
About QEEQ: 10.0 /10
Excellent as usual.
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Quintion Noel

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Reviewed: Fri, Jun 14, 2024
About Europcar: 8.0 /10
Staff were humorous and provided good service. The only downside was that adding an additional driver was too expensive at £15/day. There was a free shuttle to and from the airport, which was very convenient. The vehicle was in excellent condition.
About QEEQ: 10.0 /10

Ryan Malan

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Reviewed: Sat, Mar 24, 2018
About Europcar: 10.0 /10
Great experience, picking up and returning the car was very convenient, and the service was excellent! We left something in the car and they quickly helped us find it with a phone call!
About QEEQ: 10.0 /10

E.McDonald

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Small SUV | Nissan Qashqai or similar
Reviewed: Thu, May 16, 2019
“Easy quick and great prices”
About Europcar: 8.7 /10
Didn’t get the car that we booked so the interior wasn’t as big. We had a pram and car seat and knew it would all fit in the original car booked so more than disappointed considering they advertise they guarantee you get the car you book.
About QEEQ: 10.0 /10
Happy with the booking process didn’t use the price drop protector as made a late booking. Would have been very pleased with the whole process if we had received the car we had booked.

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