Very satisfied

Overall, it's okay.

A well-established car rental company. The staff can speak English, and the pick-up and drop-off procedures are quick. However, they insisted we buy insurance when picking up the car, even though we had already bought full insurance through QEEQ. The store still tried to sell us insurance, and the communication was not smooth, which took a lot of time. Also, our tire had a problem on the road. We informed QEEQ to contact the store and they said we could change the car. But when we gave up sightseeing and rushed over, the store said we couldn't change, which was a wasted trip and wasted our travel time.

It was easy to find the exit from Izmir Airport. The staff's attitude was okay. They asked if I wanted to buy insurance. I showed them the English version of the rental form and they said it's OK. Overall, it was fine.

To be sure to find our way in Turkey we rent a GPS for 42 € . It was not working correctly and we lost 2 hours to find our location because it gave us a wrong way. On many times we had to find our way alone. On drop-off the guy was not abble to give us any explanation