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Search for Europcar Car Rentals in Istanbul
Reviewed: Wed, Oct 9, 2024
About Europcar: 4.0 /10
The staff handling the car pickup and return didn't speak English well, explained poorly, and just nodded to everything to finish the process quickly. Most of the promised terms were not fulfilled. On the first day after picking up the car, the AdBlue warning light came on (a fluid additive required only for diesel cars). Customers had to pay out of pocket at a gas station to refill it. Although the cost was small (around 20–30 RMB), this should entirely fall under the car rental company's maintenance responsibilities.
About QEEQ: 10.0 /10
car image
Europcar
Istanbul
Turkey

Relevant Reviews on Europcar in Turkey

Moira Fowler

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Europcar
Istanbul Sabiha Gokcen International Airport(SAW)
Istanbul
Turkey
Reviewed: Sat, Oct 26, 2024
About Europcar: 10.0 /10
Good service.
About QEEQ: 10.0 /10

Miles Judson

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Europcar
Izmir Airport(ADB)
Izmir
Turkey
Reviewed: Mon, Sep 30, 2019
About Europcar: 8.0 /10
The service was decent and explained everything clearly.

Beacher Leigh

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Europcar
Istanbul
Turkey
Reviewed: Sun, Aug 25, 2019
About Europcar: 8.0 /10
A well-established car rental company. The staff can speak English, and the pick-up and drop-off procedures are quick. However, they insisted we buy insurance when picking up the car, even though we had already bought full insurance through QEEQ. The store still tried to sell us insurance, and the communication was not smooth, which took a lot of time. Also, our tire had a problem on the road. We informed QEEQ to contact the store and they said we could change the car. But when we gave up sightseeing and rushed over, the store said we couldn't change, which was a wasted trip and wasted our travel time.

Mavis Sandy

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Europcar
Istanbul
Turkey
Reviewed: Sun, Sep 23, 2018
About Europcar: 6.0 /10
Did not receive the refund

Michell Pullman

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Europcar
Antalya Airport(AYT)
Antalya
Turkey
Reviewed: Mon, Aug 17, 2015
About Europcar: 10.0 /10
Rented three cars this time. The two automatic sedans were very new and in good condition. The minibus was average, quite basic, and was a manual transmission, which made driving tiring.
About QEEQ: 10.0 /10

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