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Search for Hertz Car Rentals in Kelowna

I got authorization return car to Penticton B.C. but when I arrived there was no Hertz! Very upset!!

Reviewed: Tue, Jul 16, 2019
About Hertz: 6.7 /10
I got authorization return the car to Penticton B.C. (Case # 0190204561 from Shollanda, Employee I.D. NH48270), but when I arrived at Penticton Regional Airpoort there was no Hertz! Very upset!! I called Hertz and was transfered 3 times then when I was told that there were no Hertz locations in Penticton, the representative hung up on me. I called back again and after 2 more transfers, I was told that I would be charged towing charges and any damages if I left the car at Penticton Regional Airport even though I had authorization to do so. I spent over an hour on the phone and I wasted from 9AM to 6PM driving to Penticton, then to Kelowana and then having to bus and get someone to pick me up to get back to Penticton. Not a nice way to spend the last day of a holiday!! I am very very upset and would like a call back to come to some resolution! 5198887950.
Toyota Corolla image
Hertz
Kelowna Airport(YLW)
Kelowna
Canada
Intermediate | Toyota Corolla or similar

Relevant Reviews on Hertz in Canada

Jonas Wilson

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Hertz
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Mon, Oct 14, 2024
About Hertz: 8.0 /10
Very good
About QEEQ: 8.0 /10

Isabel Jim

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Hertz
ottawa
Canada
Reviewed: Tue, Nov 23, 2021
About Hertz: 10.0 /10
The procedures were simple, and there was no upselling of additional services or insurance. Very good.
About QEEQ: 10.0 /10

Abraham Bronte

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Hertz
Calgary Airport(YYC)
Calgary
Canada
Reviewed: Wed, Jul 25, 2018
About Hertz: 4.0 /10

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Full Size | Toyota Camry or similar
Hertz
Edmonton Airport(YEG)
Edmonton
Canada
Reviewed: Sat, May 25, 2019
“Long pickup, short drop-off, car was upgraded to a sport-trim SUV”
About Hertz: 8.3 /10
We were upgraded to a 2018 Dodge Durango R/T because we were dropping the car off in Montreal and it had a Quebec license plate. The car was absolutely above and beyond all expectations, and was arguably the perfect car for the trip. The only thing is that because we were only given it due to its Quebec license plate, we kinda felt like we ought to be paid for driving the car all the way back... There was a bit of a line (about 5 parties in front of us) at the pickup counter in Edmonton Airport. The wait was extremely long, but the clerk was very friendly, got us the upgrade, and even gave me a bottle of water for free because the nearby vending machines only took cash and I didn't have any on hand. Overall, while the wait was long in Edmonton, it was quite well worth it. Dropping the car off in Montreal YUL was a bit of a challenge, because while there were signs leading to the rental lots, the turn-off was extremely sudden and also was also forked with a road with a do not enter sign. Because I saw the do not enter sign first, we missed the turn and had to drive through the entire airport parking lot and come back around from the front to go again. Once we got there though, drop-off was extremely fast--to the point where the staff there were even hurrying us up a little. I can't be too harsh on the drop-off's accessibility, though--driving in Montreal made me realize the city's road infrastructure in general has more pressing matters to worry about.
About QEEQ: 8.0 /10
We had very little contact with EasyRentCars at all, because they handled everything without needing any more information from us. They cleared us for driving the car through the US (we opted to go under the Great Lakes rather than over), and it pretty much felt like they weren't even there--which I think is a good thing in our case, because it meant everything went smoothly.

T.Wojtkowiak

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Mini | Chevrolet Spark or similar
Hertz
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sat, Sep 2, 2017
“Great staff, car was ok”
About Hertz: 8.4 /10
Like: Great staff!
Dislike: Car was not so good with uphills and a little bad at shifting gears when accelerating

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