Very convenient.

Not satisfied. At pickup, there were many people and only one staff member handling everything, looking indifferent and unhelpful. At dropoff, they intentionally nitpicked, pointing out a very tiny scratch, just 1 centimeter, which you wouldn't even notice at pickup and could be removed with waxing. They insisted it was caused by you and directly charged 450 euros to your credit card. This company seems to attract customers with slightly lower prices but ends up finding all sorts of excuses to deduct money.

Very satisfied.

Scheduled to pick up the car at 9 o'clock, the location is outside the airport, and the rental company will send a van to pick you up. Arrived at the airport before 8 o'clock, waited for almost an hour for their van to take us to the pickup location, by the time we got there, it was already past 9. Later, I couldn't rent the car because of an issue with my driver's license, which was my own problem, but if the van had arrived on time, I would have had enough time to cancel the order and avoid the loss. Also, even though they said they would send the van to the airport immediately, they actually wait until there are enough people to fill the van. An American who was waiting with me also waited for an hour. In the future, I will definitely choose to pick up the car at the airport.

Very satisfied, will choose this company again next time.