Pick-up and drop-off were very convenient. Got a BMW 118, had good performance. Perfect for three people.

I prepaid the full amount when I booked through Zuzuche, but when I arrived at the store, the staff said I hadn't paid. The money was taken by Zuzuche but not given to the car rental company! Using the lack of prepayment as an excuse, they refused to give me the car I originally reserved and downgraded it to an Audi A5. I couldn't reach Zuzuche for help. After arguing at the store for 2 hours, the staff reluctantly gave us a Mercedes E-Class (which should have similar space as an Audi A6). It wasted a lot of our time and ruined our mood.

I met kashif at the counter. He was really professional. It took 5 minutes for whole process. Car was out of my expectations. Really happy with the service. Would recommend to everyone.

Car had damage to front wheel that was noted down, even though quite evident, Luckily got the exit staff to note on my departure, tank was only 7/8 full and dropped to 6/8 just after I left pick up location, took the SD card so no sat nav, comes as standard so should have been included on a K group car

All good, easy to use

excellent service, pick up takes bit long. if there is car park availabe for customer to drop their car while picking up the car and take back his car at the time of drop off

Excellent service