CAR RENTAL REVIEWS ON BUDGET AT HEATHROW AIRPORT, LHR

The service was fine.

Staff very helpful and friendly. Car availability very poor unfortunately.

No. I was disappointed as mentioned above

Very good.

Satisfied

Satisfied

Pick-up and drop-off were very convenient. Got a BMW 118, had good performance. Perfect for three people.

Good.

Very efficient, the car was in excellent condition. The new models come with CarPlay and speed alerts, which are great. When picking up the car, make sure to carefully inspect the vehicle and take photos or videos of any damages.

I met kashif at the counter. He was really professional. It took 5 minutes for whole process. Car was out of my expectations. Really happy with the service. Would recommend to everyone.

Very satisfied.

Very good, the store provides dedicated shuttle services to various terminals.

Quick and good service. I paid in full on QEEQ and there were no hidden charges when returning the car. The only downside is that Budget staff do not work on weekends, so I couldn't extend my rental. They gave me a new Nissan, which has full functionality including CarPlay.

Very satisfied

Really liked it

Very satisfied. Initially, they only served Terminal 4, but upon hearing that we needed to go to Terminal 5, they took us there. Much appreciated.

Excellent.

They gave me a free upgrade. Happy with the service. Would be better if they were more closer to the airport.

Great price options and service. The only comment is on insurance. I was told at budget that in case of accident, I will be billed for 1500 pounds and the claim will have to be processed seperately by qeeq. They recommended to buy the insurance directly from them.

Overall service was satisfactory, but during pickup, the staff seemed to treat us differently. We had two families renting cars, and at first, they tried to push me to upgrade. When I refused, I ended up with a Series 1 car, which was very small and not the specified SUV model. However, my friend with the same reservation was upgraded to a Series 3 for free. The only apparent difference was that I was served by a South Asian staff member. Everything else was fine.

Great experience, the process was simple, and the car was brand new!