Very satisfied

There was a minor hiccup when exiting the parking lot, but everything else was great.

Leaving Calgary Airport, Hertz is right across the street, making it very convenient. There weren't many people in line, everything was orderly, and the staff were very friendly and provided excellent service. Very pleased!

I booked a RAV4, but was given a JEEP at pickup. They mentioned that it wasn't necessary to return the car with a full tank because their fuel prices were lower than the market rate, and any difference would be charged based on the remaining fuel. However, I returned the car with half a tank, but was charged for a full tank.

Helpful and very friendly counter staff.