I booked for wolkswagen jetta, but they gave me nissan altima without any update

Satisfied

This is my second time renting from this company, and I'm very satisfied.

I picked up the car at the Hilton Hotel branch in downtown Seattle. Although it was a very small counter with only one staff member, luckily, there was only me as a customer at the time, so the process was quick and convenient. The car was relatively new, a mid-size Chevrolet, and handled well, with an odometer reading of about 30,000 kilometers. Throughout the entire road trip, the car performed excellently. The trunk could fit three suitcases, making it very convenient for a family of three. The car had a bit of a sports car feel with a low chassis, so we didn't take it to Mount Rainier National Park. Next time we visit the U.S., we might consider renting an SUV.

Poorly maintained cars.

Was not able to use the $60 coupon because I booked using a computer and then downloaded mobile app. Could not go back to apply coupon to rental.