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I booked for wolkswagen jetta, but they gave me nissan altima without any update

Reviewed: Thu, Jul 18, 2019
About Hertz: 6.3 /10
I booked for wolkswagen jetta, but they gave me nissan altima without any prior information/ update about change of the car. The hood of the car was shaking while driving which was scary for me, if it's gonna blow up & hit the front glass while driving.
About QEEQ: 8.0 /10
Standard | Volkswagen Jetta or similar

Relevant Reviews on Hertz in United States

Anonymous

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Reviewed: Tue, Feb 17, 2026
About Hertz: 10.0 /10
Pretty good overall.
About QEEQ: 10.0 /10

Anonymous

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Reviewed: Wed, Jan 7, 2026
About Hertz: 10.0 /10
The rental staff were genuinely warm and welcoming.
About QEEQ: 10.0 /10

Regina Green

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Reviewed: Sun, Nov 10, 2024
About Hertz: 10.0 /10
The service was excellent.
About QEEQ: 10.0 /10

Tammy Macaulay

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Reviewed: Wed, Oct 9, 2024
About Hertz: 10.0 /10
Very convenient.
About QEEQ: 10.0 /10

Walter Davy

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Reviewed: Sat, Aug 3, 2024
About Hertz: 10.0 /10
I chose Hertz because it's a well-known international rental car company with reliable services in every aspect. The prices are reasonable too. I had already purchased the Super Cover insurance on QEEQ, so there were no additional recommendations made during the process. After swiping the credit card for pre-authorization, the car rental procedures were completed quickly. They explained the important details, and I proceeded to pick up the car. However, you need to proactively request a vehicle inspection. The company will provide an inspection form where you should check for any damages to the vehicle, note them on the form, and return one copy to the rental company. It's also a good idea to upload photos of the car from various angles and any damage points to the QEEQ app as suggested, ensuring double protection.
About QEEQ: 10.0 /10

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