I booked for wolkswagen jetta, but they gave me nissan altima without any update

The car was in good condition, and the EZ Pass usage was explained clearly. However, adding a driver, even if it's a spouse, incurs additional costs, whereas many other companies do not charge for this.

Very satisfied, both pickup and drop-off were very convenient.

The staff member who received the car had an average service attitude.

Easy pick-up, smooth return! Full tank policy, very good attitude! Originally booked a RAV4, but only Kia and Hyundai were available at the location, so I chose Kia. The mid-size car had no problem fitting two large suitcases in the trunk. The staff were very friendly and kind. No extra charges when returning the car. After returning to the country, they charged an additional $25, probably for tolls and traffic fines. Didn't check the specifics as it wasn't much.

Dirtiest car ever rented in my entire life. There was a big sign on the hertz counter stating that the cars are all sanitized. However my car was filled with dust and crumbs and sticky i dont know what. Worst...