Unnecessary stress and 45 minutes wasted due to issue of insurance noted above.

Very good

カウンターでも40分ぐらい待ちました。さらに、車の受け取り場所でもさらに30分。スタッフが少なく、車を運ぶのに手間取っていました。 貸出受付の受付時間順に車を持ってきてくれるのですが、その受付カードが10枚ぐらい並んでいました。

ラインでフォローしていただきましたので、心強かったです

Overall, it was quite good. I initially had some trouble finding the pick-up location but later realized it was actually quite obvious. The car pick-up process went smoothly. They did try to sell me some extras, but when I declined, they didn't push further, although they didn't look too happy about it. I had booked a Ford Focus but received a Kia that looked like a mini Cooper instead. I didn't mind as long as it worked. Returning the car was very smooth; the staff in charge of the return were very nice and made it a pleasant experience, making me feel like I would definitely come back next time.

excelente la atencion del sr eduardo en ocala..muy presto a colaborar y darme soluciones....pero la senora que me atendio en miami me cobro 185 dolares por un auto un solo dia, eso lo considero literalmente un robo y aprovecharse de un cliente que pesimo! 185 dolares por un solo dia!

Service staff was fast and professional. Pick up with smooth with no extra questions asked and no upsell. They took a credit card for holding charge, but other than that, it was take the keys and go.

Simple to use and most importantly, app & website were both fast and very clear about what we were paying for. Customer service is top notch and responds almost immediately.