The service attitude was good, but I waited in line for 20 minutes.

After returning a car the Budget company immediately charged us for additional 137,69 USD for "optional services", which were not ordered. Budget did that without any clarification. We had no accidents, no police problems, no road tolls. the worst is that we asked for a clarification, but the Budget refused to do it!

Very quick and attentive

Not happy, they forced me to buy a $15 insurance which they claimed was mandatory. Also, the car probably wasn't fully fueled when given to me, but I forgot to check.

Like: I like that I was able to get a good deal and the Manager of Budget let me keep the deal I got even when they found out I was given an international rate!
Dislike: I was given an international rate and Budget almost did not honor it because I do not have an international passport or id! I had no idea i was given an international rate and that you are based in Ireland! I almost lost my reservation! They initally wanted me to cancel and request for a refund from you guys and rebooked thru them without guarantee they can give me the same car and definitely not the same rate! It was so inconvenient i had to prove my innocense and they eventually let me keep the same deal thanks to the manager!