There are a lot of people, but you can take a number and wait instead of standing in line. Since I bought insurance in advance from home, they did not try to sell me more. The lady at the counter didn't speak English very well.

When picking up the car, we found its condition unsatisfactory, primarily due to high mileage. We expressed our concerns to the rental company and Hertz replaced it, which we appreciated. However, there was an issue with being forced to buy insurance at the store. Even though we had already purchased it on QEEQ, they insisted. This was frustrating.

The service was excellent.

Your system didn't inform Hertz about the last minute price reduction, so it took almost an hour to get the right price.

Hertz wouldn’t rent to me. I contacted them ahead of time to see if they would accept my temporary license and they said they would. Upon arrival they told me they wouldn’t accept it and so they couldn’t rent to me. I ended up renting from a different company.