Had to wait more than 2 hours after arriving at Seville Airport before they finally had a car for me. The car itself was fine, just a bunch of scratches… I took photos of every single one! Staff were reasonably polite and, to be fair, they didn’t push extra insurance on me when they saw I wasn’t interested. They just warned me that a single scratch would cost €1,400, which is insanely expensive – easily the priciest company I’ve ever used. I’m used to paying maybe €300–500 for minor damage. I told them fine, I’ll make sure I don’t give you even one new scratch! The deposit was €300 and it was refunded instantly when I returned the car in Barcelona.

The pickup point was located under Plaza de España in Madrid. This company explains many details clearly when renting a car, including the deposit, additional rental fees, the proportion of damage to the vehicle, and insurance coverage. Later, when we were unfamiliar with the car's functions, the staff was very helpful. Overall, she was enthusiastic and responsible, and didn't push their insurance on us. We had a very good impression of her. The drop-off point in Seville was easy to find, and the return process was very quick, taking only a few minutes. The staff was very professional and provided service with a smile.

The staff was very polite and friendly, and their English was excellent. They explained the entire process clearly, and the car had only driven a bit over 5,000 kilometers.

Really good experience throughout. Easy to pick up and drop off. All explained properly.

Great first experience. Many more to come.

The car had a low tire from the moment we got it. We were told that it was a configuration problem, but it wasn’t.