Steven, the manager at Dollar Rent a Car at Vancouver International Airport, proactively helped us locate the car in the parking lot and assisted in placing a 23-kilogram suitcase into the vehicle. During the rental period, when the car key was accidentally locked in the trunk, Steven took the initiative to call Nissan's service hotline and coordinate with Rusty Towing to resolve the issue promptly. Truly commendable service.

Dollar car agent Rena did a good job of explaining all details of the car rental along with the information on additional rental add ons.

Booking platform worked well.I would recommend it.

Overall service is good, and the staff have a good attitude.

Like: Positive

Dislike: upsell