Edinburgh Airport is relatively easy to locate. The staff had a bit of an accent, but it didn't affect communication. The only issue is that inspecting the car at night can be challenging.

Very satisfied. During pickup, there were multiple car models to choose from. Insurance upgrades were introduced but not forcefully sold. After getting off the shuttle at the rental location, the staff member with a tablet started assisting right at the door without needing to enter the office. After filling out some simple information, I was taken to the parking lot to select a car.

The service attitude was very good, and the car pickup process was very quick.

good car, friendly staff, good price

We got a free upgrade. Great car, friendly staff and excellent service and instructions from National in Brighton

No word on the amount of excess we would have been liable to pay until we picked up the car.