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Live chat Email us Service Code: 7406865177
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Poor and stressful

Reviewed: Sun, Jul 28, 2019
About Hertz: 5.7 /10
Poor customer service our car wasn’t available he didn’t help at all and we were international tourists. Offered no options just shrugged his shoulders. When we dropped off the vehicle we got charged 100 USD our car was not available no discount was given on the larger mini van option.
About QEEQ: 10.0 /10
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Hertz in United States

Anonymous

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Reviewed: Thu, May 21, 2026
About Hertz: 10.0 /10
Super satisfied with the whole experience
About QEEQ: 10.0 /10

Hilary Addison

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Reviewed: Sun, Aug 4, 2019
About Hertz: 8.0 /10
Helped solve the problem

Sophia Buckle

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Reviewed: Thu, Aug 30, 2018
About Hertz: 8.0 /10
No queues, not crowded

Tracy Latimer

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Compact SUV | Buick Encore or similar
Reviewed: Tue, May 14, 2024
“Easy to book and 95% helpful”
About Hertz: 10.0 /10
The car was great, although a bit bigger than I expected. Also when I needed to amend the drop off I wasn't able to get any help either online, via the app, or by calling, and the rental desk at the airport was going direct to voicemail.
About QEEQ: 9.0 /10
Initial booking was easy and when I needed to make a change to the pick up time, customer service was very helpful. However, I also needed to amend my drop off time, and QEEQ were not able to help with that.

A.Broderick

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Premium | Chrysler 300 or similar
Reviewed: Thu, Jul 7, 2022
“The good and the bad!!”
About Hertz: 8.0 /10
Hertz staff were great at the counter. Although a nearly new vehicle, it had very noticeable damage and dents to it which the garage staff said had not been previously recorded. They did offer to change the vehicle.
About QEEQ: 10.0 /10
QEEQ were great for ease of use and price.

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