reserved an Alfa Romeo but had to accept Peugeot 3008 as alternatieve or pay 400 xtra Unacceptable.

The practice of upselling insurance and suggesting a model change is very unpleasant. The main goal seemed to be to increase my expenses without considering my actual needs, which I do not appreciate. The condition of the car was very poor. I've rented cars in France many times before, and this is the first time I've encountered such a situation.

I'm a regular customer. This time the front desk slightly upsold the insurance.

The car was perfect. we were glad we got the same car we booked not a similar one. Europcar should quote the final price including the international one way fee, because we checked the price many time while mentioning the pick up and drop off location, but only when it was time for booking and confirming the rental, a notification windows appeared stating that the price was doubled because of the international one way fee. Thank you

Like: car comfortable easy to drive, staff friendly and helpful
Dislike: aircon may need a re-gas as not very powerful

Like: Good pick up
Dislike: Dropping car before time and now discovered they charged me an additional day