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Search for EZU Car Rentals in Auckland

Heavily overcharged for a small ding that I didn't cause

Reviewed: Tue, Aug 6, 2019
About EZU: 6.3 /10
On drop off, they will definitely go out of their way to find the smallest ding or scratch possible. I was charged $500+ for a tiny ding on the front bumper, even though the staff said it'd probably be around $150. Definitely not worth the cheaper car rental rate when they appear to make their money off small dings that you didn't cause.
About QEEQ: 10.0 /10
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EZU
Auckland Airport(AKL)
Auckland
New Zealand
Economy | Toyota Yaris(2013-2015) or similar

Relevant Reviews on EZU AUCKLAND AIRPORT

D.Fleming

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Compact | Toyota Corolla Hatchback or similar
EZU
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Thu, Feb 16, 2023
About EZU: 10.0 /10
Lovely staff at EZU - thank you.
About QEEQ: 8.0 /10

H.MORGAN

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Intermediate | Toyota Corolla or similar
EZU
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Thu, Jan 2, 2020
“Good”
About EZU: 9.7 /10
car was good
About QEEQ: 10.0 /10
Good value. Shuttle bus service was excellent.

S.Singh

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Intermediate | Toyota Corolla or similar
EZU
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Wed, Nov 6, 2019
“Great Services”
About EZU: 10.0 /10
The car rental experience was great and great customer service. I forgot my phone and they kept my phone with them. Great Services 10/10.**********. Cheers
About QEEQ: 10.0 /10

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Small SUV | Nissan Qashqai or similar
EZU
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Wed, Sep 4, 2019
“My experience was amazing,will definitely recommend it to others and will use it again in the future”
About EZU: 9.3 /10
Everything was good
About QEEQ: 10.0 /10

A.Milne

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Economy | Mazda Demio or similar
EZU
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Mon, May 13, 2019
“I got what i expected, I am happy with what i paid”
About EZU: 8.0 /10
I was happy with the service. There were marks on the car that were not not noted on rental agreement. Very excessive reference to pictures taken to check for damage. I had no way of knowing when picture taken as was not present.
About QEEQ: 8.0 /10
The review process to confirm car returned in acceptable condition took longer than expected compared to other rental firms.

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