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Search for EZU Car Rentals in Auckland

Heavily overcharged for a small ding that I didn't cause

Reviewed: Tue, Aug 6, 2019
About EZU: 6.3 /10
On drop off, they will definitely go out of their way to find the smallest ding or scratch possible. I was charged $500+ for a tiny ding on the front bumper, even though the staff said it'd probably be around $150. Definitely not worth the cheaper car rental rate when they appear to make their money off small dings that you didn't cause.
About QEEQ: 10.0 /10
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EZU
Auckland Airport(AKL)
Auckland
New Zealand
Economy | Toyota Yaris(2013-2015) or similar

Relevant Reviews on EZU AUCKLAND AIRPORT

Judith Gracie

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EZU
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Mon, Oct 1, 2018
About EZU: 6.0 /10

D.Reynolds

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Intermediate | Toyota Camry or similar
EZU
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Thu, Feb 23, 2023
“Not a good experience”
About EZU: 6.0 /10
Waited for 1hour to be picked up from the hotel where the out of hours service should have been but wasn’t. Car was old, 87000k’s on it and badly damaged all round the vehicle.
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Josette

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Economy | Toyota Yaris or similar
EZU
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Thu, Feb 13, 2020
“Very good have used several times and now got their app”
About EZU: 10.0 /10
Car was as expected. Picked up from airport and checkin was quick and efficient. Polite staff.
About QEEQ: 10.0 /10
Forgot to do pricewatch but did use it on next rental! Good as saved a little. EasyRentCars good provider with quick customer service response

John, Scotland

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Full Size Van | Toyota Estima or similar
EZU
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Fri, Oct 18, 2019
“My first call for car hire any time in Auckland.”
About EZU: 10.0 /10
On our arrival, we had to wait for pickup while the only member of staff on duty was dealing with other customers.
About QEEQ: 10.0 /10

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Economy | Mazda Demio or similar
EZU
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Wed, May 8, 2019
“Excellent other than pickup delay due to understaffing”
About EZU: 8.7 /10
Counter staff excellent. Had to wait a very long time to pickup as the only staff attendant was at the airport picking up others then we had to wait for them to organise their vehicle which took a very long time. Drop off time and staff fantastic
About QEEQ: 10.0 /10

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