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Live chat Email us Service Code: 9377905132
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Beware extra charges from hire provider

Reviewed: Wed, Aug 7, 2019
About Hertz: 9.0 /10
They added €130 onto total bill for fuel/refuelling cost which would be refunded if brought back full. Car was full but the return staff charged anyway as he ‘forgot’ to confirm that car was brought back full on electronic form. Only sorted because I pointed out the extra charge. It was obvious this ‘mistake’ happens a lot
About QEEQ: 10.0 /10
All fine
Premium Wagon | Audi A4 Avant or similar

Relevant Reviews on Hertz ROME FIUMICINO AP

Aldrich Lloyd

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Reviewed: Fri, Jun 13, 2025
About Hertz: 8.0 /10
Fairly satisfied, but there were some communication issues.
About QEEQ: 8.0 /10

Sigrid Luke

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Reviewed: Wed, Oct 10, 2018
About Hertz: 6.0 /10

Bradley Jefferson

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Reviewed: Mon, Jul 10, 2017
About Hertz: 8.0 /10
When picking up the car, we found its condition unsatisfactory, primarily due to high mileage. We expressed our concerns to the rental company and Hertz replaced it, which we appreciated. However, there was an issue with being forced to buy insurance at the store. Even though we had already purchased it on QEEQ, they insisted. This was frustrating.

JT00187

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Economy | Lancia Ypsilon or similar
Reviewed: Sun, Nov 10, 2019
About Hertz: 8.3 /10
It took a while to complete paperwork thus time. I’m not sure why as Zi am a Gold member and have rented from this office 4 times in the last 6 months. The car they finally gave me was not the category I rented and much larger than I wanted. I had to change it in the garage and had to wait again for a smaller car. All in all, it was a very long process to rent a car for a day.
About QEEQ: 10.0 /10

T.Cheung

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Premium Wagon | Audi A4 Avant or similar
Reviewed: Tue, Oct 1, 2019
“Worst rental Car ever have!”
About Hertz: 4.7 /10
A long waiting time for getting to the counter about 45minutes and the car cannot allow driver under 30 my Son 27 cannot drive then we need to change to a very high miles, searched, bad cleaning Opel Insigna but the cost is the same as my booking, ever had such bad conditions rental car before, will never use Hertz car rental in the future !
About QEEQ: 8.0 /10
Not all all
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