The staff was very nice, and the counter is under renovation. Looking forward to seeing the refreshed look. Just a reminder about the gas station: the nearest one does not accept international credit cards or cash. You'll need to go to a larger supermarket's gas station a bit further away. I also shared this issue with the rental company.

Satisfied

The pickup location was hard to find because it was underground, so I had to ask locals for directions. Additionally, communicating was quite challenging due to the language barrier. The staff strongly recommended that I buy insurance. However, the return process was very smooth, the service was excellent, and they even gave me extra time to refuel. I am very grateful for that.

Staff are patient and courteous, free upgrade.

The staff was not in the rental car store during the office hour, we need to wait the lady come back almost 15 minutes

Excellent! All The staffs of customer service is very helpful.