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Excellent value for money from EasyRentCars; poor customer service from Europcar.

Reviewed: Thu, Aug 15, 2019
About Europcar: 7.7 /10
The service of the counter staff on pickup was terrible! Very rude, impatient and acted as if I was an annoyance to his day rather than a valued customer - not a great start to the holiday! It's unfortunate as it is the closest car hire place to where I live so would like the option to use it again.
About QEEQ: 10.0 /10
Very easy process and by far the cheapest car hire I could see online.
Compact | Hyundai i30 or similar

Relevant Reviews on Europcar in United Kingdom

Pandora Harte

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Reviewed: Mon, Aug 28, 2017
About Europcar: 10.0 /10
The pick-up and drop-off speed was very fast, staff were very professional. Right turn after exiting T4, there's a dedicated car to pick up customers. Immediate service, very pleasant experience

Mike Sally

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Reviewed: Mon, Jul 31, 2017
About Europcar: 4.0 /10
Persistently pushing insurance and failing to mention important things when renting the car, such as the congestion charge in London.

J.Legg

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Economy | Vauxhall Corsa or similar
Reviewed: Mon, Oct 24, 2022
“Fabulous!”
About Europcar: 10.0 /10
The whole process was quick and easy. All the staff I encountered were extremely polite, friendly and professional. I will definitely use Europcar again and will highly recommend to family, friends and colleagues.
About QEEQ: 10.0 /10

L.Edwards

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Economy | Volkswagen Polo or similar
Reviewed: Wed, Apr 27, 2022
“Good”
About Europcar: 8.0 /10
The car had gps and black box was not informed of this so was a little disappointed that I could only move at 70 miles an hour on the motorway overtaking lorries was a nightmare and middle lane hoggers
About QEEQ: 10.0 /10

M.Drew

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Economy | Opel Corsa 2 Doors or similar
Reviewed: Mon, Jul 29, 2019
“acceptable!”
About Europcar: 8.3 /10
The car was not totally clean externally and visible defects/damage were not fully or correctly recorded. Upon return I was challenged regards said damage, but I had GPS date and timed photo of damage at the pick up site before setting off. Resulting in an uncomfortable return.
About QEEQ: 8.0 /10

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