Excellent value for money from EasyRentCars; poor customer service from Europcar.

Good car snd experience

Much better price than other sites including the rental car companies

Very nice people. Good clean cars.

Great website. Good deals.

The drop off experience was abysmal. The location was closed for our planned drop off time and nobody communicated anything to us. There was no drop box available as the business park was locked. We then called customer service who was unhelpful and proceeded to put us on hold for 45 minutes before hanging up on me. We decided to take the car to Luton airport as it was the nearest open location. The young man at reception was helpful, but I was already fuming about the additional time and stress we had to go through to drop off the car.

Counter staff v helpful, short queue. Time wasted because I clicked the in terminal option on your website when in fact all car hire desks moved to the village over a year ago. Was grateful for your price and clear paperwork as Europcar tried to take 140 for the hire itself rather than your quote, then said that was without insurance/basic insurance only with high excess.

Like: Loved the car. Staff friendly and efficient