I originally booked a fully prepaid car, but on the day of pickup, I was told it was unavailable. To avoid delaying my trip, I had to upgrade the model. However, I later found out that the cost of the originally booked car was not refunded, resulting in double charges. I have kept the payment receipt and transaction records, but have yet to receive a resolution. I don't know if it's due to internal mismanagement of the rental company or inefficiency of the platform!

Not bad

Poor customer service

Nos creo inseguridad la insistencia en que aceptamos su seguro cuando ya habíamos contratado uno

Easy and very quick

Yes, and improve it to better