No major issues. Check fuel before signing!

The overall service was excellent and very satisfying.

I got a pleasant upgrade to an automatic car and that too an Audi!!!! The staff was extremely helpful and friendly and the hiring process was very simple.

Price drop was very useful feature.

Long wait time to receive car and initially took them a qhile to locate the car as it had been moved.

Good experience will certainly look to book through you again if yiur pricing is competitive.

Pre-check prior to hire was not rigourous enough - this resulted in me being charged for stowed tyre inflator. This was apparently missing on my returning the van. So it was missing when I drove the vehicle off - unbeknown to me. For stowed (therefore hidden) parts, rental companies should have checklist of items renters need to check before leaving the forecourt. Wholly unreasonable for hire companies to expect renters to have mental list of all hidden equipment (spare tyre, jack, high viz jacket, triangle etc etc) that they need to check before leaving so that they do not get charged excesses on return! I contested this with Hertz and they waived the charge fortunately. But unpleasant.

Brilliant service, guy on the desk when I collected the car was really friendly, clear and helpful.