No major issues. Check fuel before signing!

The service was excellent and patient. On the return day, we could choose between an on-the-spot inspection or a post-return inspection; we opted for the former to confirm everything was fine before leaving. Communication went smoothly, there was no upselling of insurance, and they upgraded the vehicle model. The car was very new, and the driving experience was great.

The night before picking up the car, I realized I selected the wrong return time. I placed a new order and got a confirmation. However, when I went to the store the next morning, they told me they couldn’t process it in time since it was a last-minute request. As a result, I had to settle for a manual transmission, which caused some inconvenience with the car stalling occasionally.

The counter staff Mr. Amaan was very nice and polite. He had excellent customer service skills. I would recommend Hertz for everyone hiring a car in UK

Prompt and Excellent service

Long wait time to receive car and initially took them a qhile to locate the car as it had been moved.

Good experience will certainly look to book through you again if yiur pricing is competitive.

Like: Car was low mileage and in good condition. Staff were friendly and efficient.
Dislike: High excess - There was an opportunity to lower it to zero but the additional cost meant the hire deal would not have been competitive.