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Search for Hertz Car Rentals in Rome

Charges that can't be explained

Reviewed: Mon, Aug 26, 2019
About Hertz: 5.7 /10
The car had PLENTY of dings and scratches, many of which I had to point out when picking the car up. They don't have unlimited mileage on our car rental, and we only found out about this after we picked up the car. When we returned the car, we had to wait about 40 minutes in line, thankfully we got to the airport early. We were happy to pay the charges, but when we received the receipt and asked our service person, they kept giving us vague answers that didn't make sense. We then went into the manager's office who then proceeded to say that in Italy, there are taxes on taxes. Okay? What does that mean? He wouldn't go on to explain any more. Just beware of hidden charges at Hertz, Dollar and the rest of the fleet, just another typical car rental shop that sends you hidden charges upon return of a vehicle.
About QEEQ: 10.0 /10
Fiat 500l image
Hertz
Rome Fiumicino Airport(FCO)
Rome
Italy
Compact | Fiat 500l or similar

Relevant Reviews on Hertz ROME FIUMICINO AP

Earl David

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Hertz
Rome Fiumicino Airport(FCO)
Rome
Italy
Reviewed: Thu, May 8, 2025
About Hertz: 10.0 /10
The service is acceptable, but the price is quite high—full insurance costs €45 per day.
About QEEQ: 10.0 /10

Sandra Edison

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Hertz
Rome Fiumicino Airport(FCO)
Rome
Italy
Reviewed: Mon, Jul 8, 2024
About Hertz: 8.0 /10
Pretty good, customer service speaks English.
About QEEQ: 8.0 /10

Sigrid Luke

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Hertz
Rome Fiumicino Airport(FCO)
Rome
Italy
Reviewed: Wed, Oct 10, 2018
About Hertz: 6.0 /10

Ina Attlee

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Hertz
Rome Fiumicino Airport(FCO)
Rome
Italy
Reviewed: Thu, May 4, 2017
About Hertz: 2.0 /10

Bradley Jefferson

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Hertz
Rome Fiumicino Airport(FCO)
Rome
Italy
Reviewed: Mon, Jul 10, 2017
About Hertz: 8.0 /10
When picking up the car, we found its condition unsatisfactory, primarily due to high mileage. We expressed our concerns to the rental company and Hertz replaced it, which we appreciated. However, there was an issue with being forced to buy insurance at the store. Even though we had already purchased it on QEEQ, they insisted. This was frustrating.

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