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Search for Hertz Car Rentals in Rome

Charges that can't be explained

Reviewed: Mon, Aug 26, 2019
About Hertz: 5.7 /10
The car had PLENTY of dings and scratches, many of which I had to point out when picking the car up. They don't have unlimited mileage on our car rental, and we only found out about this after we picked up the car. When we returned the car, we had to wait about 40 minutes in line, thankfully we got to the airport early. We were happy to pay the charges, but when we received the receipt and asked our service person, they kept giving us vague answers that didn't make sense. We then went into the manager's office who then proceeded to say that in Italy, there are taxes on taxes. Okay? What does that mean? He wouldn't go on to explain any more. Just beware of hidden charges at Hertz, Dollar and the rest of the fleet, just another typical car rental shop that sends you hidden charges upon return of a vehicle.
About QEEQ: 10.0 /10
Fiat 500l image
Hertz
Rome Fiumicino Airport(FCO)
Rome
Italy
Compact | Fiat 500l or similar

Relevant Reviews on Hertz ROME FIUMICINO AP

Wright Beaufort

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Hertz
Rome Fiumicino Airport(FCO)
Rome
Italy
Reviewed: Sat, Feb 3, 2024
About Hertz: 10.0 /10
I initially thought renting a car in Italy would be complicated. But Hertz made it very simple. When asked if I needed additional insurance, I declined and they didn’t push it further. Driving in Italian cities can be challenging as people drive fast and don’t follow rules. However, I enjoyed driving on Italian highways; everyone drives fast but follows the rules, similar to Northern Europe.
About QEEQ: 10.0 /10

Prima Maltz

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Hertz
Rome Fiumicino Airport(FCO)
Rome
Italy
Reviewed: Fri, Nov 22, 2019
About Hertz: 10.0 /10
There are a lot of people, but you can take a number and wait instead of standing in line. Since I bought insurance in advance from home, they did not try to sell me more. The lady at the counter didn't speak English very well.
About QEEQ: 8.0 /10

Everley Evan

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Hertz
Rome Fiumicino Airport(FCO)
Rome
Italy
Reviewed: Sat, Apr 29, 2017
About Hertz: 10.0 /10
I picked up the car at Rome Fiumicino Airport. The directions from the arrival hall to the second floor were very clear, and the counter service was quick. Self-pickup car, a brand new hybrid with only 21 kilometers. Returning the car outside Florence Airport was initially challenging as I had trouble finding it. After asking for directions, I finally found it. It wasn’t far, but the route was somewhat complex. Car return involved a simple inspection and some questions. Not sure if there will be any issues later since the pre-authorization is still pending.
About QEEQ: 10.0 /10

Gene Albert

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Hertz
Rome Fiumicino Airport(FCO)
Rome
Italy
Reviewed: Sat, Sep 17, 2016
About Hertz: 8.0 /10
The queue time was a bit long, but not unexpected. After checking my driver's license, the staff noticed the address was too long to fit, so they just roughly shortened it. The overall experience was still good.
About QEEQ: 10.0 /10

Jill Morrison

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Hertz
Rome Fiumicino Airport(FCO)
Rome
Italy
Reviewed: Thu, Feb 25, 2016
About Hertz: 4.0 /10

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