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Search for Hertz Car Rentals in Rome

Charges that can't be explained

Reviewed: Mon, Aug 26, 2019
About Hertz: 5.7 /10
The car had PLENTY of dings and scratches, many of which I had to point out when picking the car up. They don't have unlimited mileage on our car rental, and we only found out about this after we picked up the car. When we returned the car, we had to wait about 40 minutes in line, thankfully we got to the airport early. We were happy to pay the charges, but when we received the receipt and asked our service person, they kept giving us vague answers that didn't make sense. We then went into the manager's office who then proceeded to say that in Italy, there are taxes on taxes. Okay? What does that mean? He wouldn't go on to explain any more. Just beware of hidden charges at Hertz, Dollar and the rest of the fleet, just another typical car rental shop that sends you hidden charges upon return of a vehicle.
About QEEQ: 10.0 /10
Fiat 500l image
Hertz
Rome Fiumicino Airport(FCO)
Rome
Italy
Compact | Fiat 500l or similar

Relevant Reviews on Hertz ROME FIUMICINO AP

Lyndon Hosea

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Hertz
Rome Fiumicino Airport(FCO)
Rome
Italy
Reviewed: Thu, Jul 11, 2024
About Hertz: 8.0 /10
The car was very good, relatively new and there were no issues with its performance. During the rental process, they suggested we buy insurance, but we informed them that we had already purchased full coverage through QEEQ. Additionally, we had to wait for quite some time; the efficiency of the staff could be improved.
About QEEQ: 10.0 /10

Drew Berkeley

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Hertz
Rome Fiumicino Airport(FCO)
Rome
Italy
Reviewed: Sun, Jun 9, 2019
About Hertz: 4.0 /10

Eudora Dan

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Hertz
Rome Fiumicino Airport(FCO)
Rome
Italy
Reviewed: Mon, Apr 18, 2016
About Hertz: 8.0 /10
The service was excellent.

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Medium SUV | Volkswagen Tiguan or similar
Hertz
Rome Fiumicino Airport(FCO)
Rome
Italy
Reviewed: Sun, Feb 23, 2020
About Hertz: 10.0 /10
Your system didn't inform Hertz about the last minute price reduction, so it took almost an hour to get the right price.
About QEEQ: 10.0 /10

H.Fry

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Convertible | Opel Cascada Cabrio or similar
Hertz
Rome Fiumicino Airport(FCO)
Rome
Italy
Reviewed: Thu, Nov 7, 2019
About Hertz: 7.3 /10
It was terrible picking up the car. When we arrived at 10pm with pregnant wife and 2 under 4 it made no difference and we were 26th in the queue with the car rental place closing at 12pm. How can they not see that they would need more than 2 staff working. People were going crazy. We ended up having to spent £550 to get a car!
About QEEQ: 8.0 /10

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