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Will not use Budget again

Reviewed: Mon, Aug 26, 2019
About Budget: 8.7 /10
Cars requested were not available. The car given in place was only just big enough for 6 people and luggage. It did not have sat nav although this was free with our rental and when they finally came up with one it had no fittings for the car and the front seat passenger had to hold it. They then tried to charge us extra for it even though it stated plainly on the agreement that it was included. The sat nav was not accurate and possibly needed updating.
Large SUV | ford Explorer 7 Seats or similar

Relevant Reviews on Budget in United States

Colby

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Reviewed: Sat, Aug 2, 2025
About Budget: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

Tom Travels

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Luxury | Ford Mustang or similar
Reviewed: Mon, Oct 14, 2024
“Never go with budget again.”
About Budget: 6.0 /10
Budget have disappointed me. The quality of the car however was budget, so I suppose I should accept it for what it was, cheaper, unreliable and budget through and through. Even charged me ridiculous amounts at the end for fuel and tolls.
About QEEQ: 10.0 /10
Great website.

Porter Wyclif(fe)

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Reviewed: Sun, Jul 21, 2024
About Budget: 10.0 /10
No need to queue up
About QEEQ: 10.0 /10

Hedy Michelson

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Reviewed: Mon, Jun 10, 2024
About Budget: 8.0 /10
I was in a hurry when picking up the car and didn't notice the fuel gauge wasn't full, it was about one bar short. Realized it after driving a few kilometers, so I didn't bother to go back.
About QEEQ: 10.0 /10

A.Alrumaih

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Full Size | Ford Taurus or similar
Reviewed: Sun, Aug 8, 2021
“3 hours (!!!) of arguing with budget employees is an experience that I never hope to repeat”
About Budget: 6.0 /10
They refused to rent me the car, based on the quoted rate, and I spent 3 hours in the process of getting the rental car. After that! They said my car was not available and offered a pickup truck, or van!
About QEEQ: 7.0 /10
The customer support promised to reimburse the amount that budget were claiming that I had to pay. That was positive support, but I was able to negotiate with 3 Budget representatives to get the promised rate

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