Bad!

The additional coverage cost 20E per day

Had flat tire europcar could not find same or bigger car and I had to spend all day to find smaller car and half day to go from campitello to trento to get the smaller car instead of sending new tire the same day for the original car.

“Car” a lot bigger than expected - given a Fiat Ducato (9 seats) rather than the advertised VW Caravelle (7 seats) “or similar”. In my view 9 seaters should be in a different category - unbelievable that something like a Ford Galaxy is in the same set of ACRISS/SIPP codes as a massive Ducato! Asked but they did not have any smaller 7 seater available. Very challenging to drive and park due to the excessive size. Long wait in queue at pickup, but staff friendly and to their credit they didn’t do a hard sell on extra insurance when I explained I already had other excess cover. Also good that they didn’t try the usual hire company trick of trying to charge for spurious damages on drop off (it already had a lot of existing scratches)

Car was fairly new, but had some damage, and a few damaged panels had to be pointed out to staff. Car also had no water in the screen washer reservoir. Staff were great and helpful. No issues whatsoever.

Had doubts about booking through Easyrentcars.com after reading reviews but went ahead and booked. Smooth process and no issues whatsoever. Got the best price on the Internet. Thanks!

clean and new vehicle

speed efficense and insurance works very well