Car too big

Italy

Reviewed: Sat, Aug 31, 2019

About Keddy by Europcar: 6.0 /10

“Car” a lot bigger than expected - given a Fiat Ducato (9 seats) rather than the advertised VW Caravelle (7 seats) “or similar”. In my view 9 seaters should be in a different category - unbelievable that something like a Ford Galaxy is in the same set of ACRISS/SIPP codes as a massive Ducato! Asked but they did not have any smaller 7 seater available. Very challenging to drive and park due to the excessive size. Long wait in queue at pickup, but staff friendly and to their credit they didn’t do a hard sell on extra insurance when I explained I already had other excess cover. Also good that they didn’t try the usual hire company trick of trying to charge for spurious damages on drop off (it already had a lot of existing scratches)

About QEEQ: 8.0 /10

Full Size Van | Volkswagen Caravelle or similar

8-day rental

Relevant Reviews on Keddy by Europcar in Italy

Italy

14-day rental

Compact | Fiat 500X or similar

Reviewed: Wed, Dec 25, 2019

“Perfect car rental, long waiting line”

About Keddy by Europcar: 9.7 /10

Very long pick up line at the airport which really delayed the pick up of the car. Counter was fully staffed but it too many customers at once to handle

About QEEQ: 10.0 /10

J.Stewart

Italy

3-day rental

Mini | Smart Forfour 2 Doors or similar

Reviewed: Thu, Oct 3, 2019

“Easy process”

About Keddy by Europcar: 9.0 /10

Waited a long time because car provided had parcel shelf missing and needed it to hide luggage so had to organise a different car. Happy in the end though

About QEEQ: 10.0 /10

V.Gherardi

Italy

5-day rental

Compact SUV | Renault Kadjar or similar

Keddy by Europcar

Rome

Italy

Reviewed: Thu, Jul 11, 2019

“Extremely expensive”

About Keddy by Europcar: 10.0 /10

Hidden costs. Poor value for money. £100 over estimated (and prepaid) costs. Never again!

About QEEQ: 10.0 /10

P.Hayes

Italy

4-day rental

Economy | Ford Fiesta or similar

Reviewed: Mon, Jul 1, 2019

“Easy to rent”

About Keddy by Europcar: 10.0 /10

Very easy pick up/return would probably use again

About QEEQ: 8.0 /10

Everything was fine

C.Little

Italy

7-day rental

Full Size Van | Volkswagen Caravelle or similar

Keddy by Europcar

Rome Ciampino Airport(CIA)

Rome

Italy

Reviewed: Thu, Apr 18, 2019

“Was not given the car I booked and paid for. The one I got I had to return due to faults.”

About Keddy by Europcar: 8.0 /10

I booked a 7 seater car as I had 6 people in our party. I was given a long wheel base 9 seater mini bus. As soon as I drove it it was clear that the brakes needed repairing. I went straight back into the office but the representative had gone and closed up. I phoned the next day but no answer and finally got through the following day and returned the vehicle, not for a 7 seater as booked but another large minbus. Where we were staying in Rome this was a real problem as we couldnt get the van on the driveway. Please, if someone books a people carrier can you not give them a large bus which struggles to park or get down very narrow lanes. Thank you

About QEEQ: 10.0 /10

Good

Car too big

Relevant Reviews on Keddy by Europcar in Italy

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