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terrible service from Enterprise at Glasgow airport....

Reviewed: Mon, Sep 9, 2019
About Enterprise: 5.3 /10
Enterprise were terrible. queued for well over an hour at the checkin desk, then another hour waiting for the car, only to be eventually told that they didn't have a car for us at all. We booked a full sized van, but ended agreeing to take a medium sized vehicle as that was all they had left. we could barely fit out luggage in and had a very cramped and unpleasant onward journey. they weren't able to give us a refund as we had already pre paid. so we paid £550 for a £300 vehicle.... not at all happy.
About QEEQ: 10.0 /10
no problem and all went well
Full Size Van | Volkswagen Sharan or similar

Relevant Reviews on Enterprise in United Kingdom

Curitis Steele

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Reviewed: Mon, May 26, 2025
About Enterprise: 6.0 /10
About QEEQ: 10.0 /10

Sharon Walker

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Very satisfied
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Paul Trippett

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Compact | Ford Focus or similar
Reviewed: Sat, Sep 21, 2024
“Good”
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Easy to use, excellent service
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Miriam Lily

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About QEEQ: 8.0 /10

S.Catterall

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Economy | Vauxhall Corsa or similar
Reviewed: Sun, Jul 30, 2023
“Enterprise are always professional and easy to deal with.”
About Enterprise: 9.0 /10
I was given a free upgrade
About QEEQ: 10.0 /10

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