Loved the personal service - with a smile, a pleasure to rent from them

The service attitude was excellent.

Very efficient. Initially provided a Renault, but the rear wiper had a minor issue, so they quickly replaced it with a Ford.

Very good, smooth experience.

They did not push insurance sales. The car pickup was quite fast, with two cars to choose from. We had more luggage and took some time to decide which car to take. I rented a RAV4 but ended up with an Eclipse, which had significantly less space. Overall, though, I was satisfied.

The car rental shop next to the Tesco supermarket in Cheltenham, UK is very convenient and efficient for both picking up and returning the car. Very professional, and the vehicle was new. The return process was simple and everything went smoothly.