Great experience all in

Poor service and terrible car cleanliness

Affitto auto tutte le settimane, ma mai mi sono ritrovato in queste condizioni. Personale scorretto arrogante approssimativo. Pensate che mi hanno dato l’auto con due incidenti e uno neanche era stato segnato. Fanno dello sciacallaggio vero per far sì che si acquisti la loro assicurazione casco. I peggiori in assoluto su tutta ciampino.

It was very terrible service. 1. No rhodium - it is goldcar now. 2. Car was not ready - dirty, and with tire problems. 3. Same tech guy add air into tire, but in the road I should to find the tire shop to fix that problem my self - they did not have other car with automatic transition in normal condition for me. What if could be happen car accident, because off tires problem?

Car booked wasn’t available, had choice of a Vauxhall Cora’s or Alfa Romeo... Cora’s was too small so had to pay an additional 9 euro per day for a vehicle adequate for the luggage.. Also informed that I was not covered for vehicle damage... constantly trying to make me purchase additional insurance ( over 40 minutes arguing this alone shocking)

Rhodium need bigger clearer signs and better disrcription of license requirements when booking. An international driver permit was required if drivers license is outside the E.U. without Rhodiums coverage. I had to take their coverage.

Show information clearer on the website about International Driver Permit.