Brilliant

The service was excellent and very patient.

I did not appreciate the "Hard Sell" for additional insurance when I did not really need !!!

the straff try to selll the insurance eventhough i already bought AXE insurance on Easyrentcars.com She said AXE insurance on Easyrentcars.com that i bought not cover the car. I so confused but luckily i notice the messege "You've purchased insurances insured by AXA as noted above. We kindly remind you to avoid buying duplicated insurances at the counter" So i did not buy. The problem about Europcar at Marseiille Station is the straff forgot to give me the parking ticket code. So i can not exit the car park. my friend need to run to the counter to ask about the parking code. And the problem about drop off Nimes Station is the Location is not clear. It's only show "Nimes downtown 1 RUE SAINT FELICITE" So i think it's outside the station but actually it's inside Nimes Station -2 Level. Hard to find. But i got Upgrade Car. Big Space. I'm happy

Why don’t we get a response to our question about a traffic citation?

Please let us know what we have done - if anything for a E35 charge.

Excellent service at the desk during pick up. Gave good tips for our trip.