Brilliant

Excellent service! Since I often rent cars from EUROPCAR, I was given priority service after queuing. As it's a European Union-wide chain, my personal rental information was recognized immediately. The whole car rental process took less than five minutes. The car handover was quick, and the return inspection was very efficient too. During the recent Olympic period, the car's GPS provided real-time navigation information, which was fantastic. I rented a Hyundai, but due to unavailability, I was upgraded to an Audi that had only 2,000 kilometers on it.

The customer service is very polite.

Very good. When I first got the car, I was unfamiliar with it, and the staff patiently explained everything. Although there was a scratch later, it was quick to return the car because I had full insurance. However, they charged me 40 euros on my credit card beside all the fees, not sure what it was for.

Very good.

Like: Great car fit for purpose