The fuel tank wasn't full when picking up the car, but the staff said to return it at the same level. Nice.

The Jeep was a bargain and a great vehicle. But Budget kept billing my card an extra $1,500. Yep, they just charged it to the card 4 times throughout the booking, so around $6k in total which was all a mistake by Budget. So far two of them have been refunded, still chasing for the other two to be refunded. All up about 3hrs of my life spent on phone calls plus the hassle of my card going over it’s limited while waiting for these charges to get get reversed.

Great deals and a simple, clear booking plan process. I’ve referred a bunch of mates their way!

The counter staff was the most unwelcoming person in the world. Same experience on dropoff with the same person.

Great deals

Waited a long time to get to the counter....when finally spoke to someone, processs was quick but waited over 45 minutes outside for a shuttle to take us to the place we picked up our car. It was not marked properly and was difficult to locate with no one giving any direction.

Again booking was easy but budget was not