Awesome

S.Modugu

Canada

Reviewed: Wed, Oct 9, 2019

About Routes: 9.3 /10

This time ad it was very early in the morning, Routes staff were nice and as there were not many people the pick up was pretty much easy and smooth compared to the last time. The only thing I would like Routes to do is give the car with full tank gas instead of 3/4th as it would be easy for customer to return it with full tank as I had no option of filling it until 3/4 and had to fill it full

About QEEQ: 10.0 /10

It was very easy to book and cancel reservation, I had to cancel due to chnage in plan and the whole thing was very smooth

Routes

Vancouver Airport(YVR)

Vancouver

Canada

Intermediate | Toyota Corolla or similar

1 days rental

Relevant Reviews on Routes Vancouver Airport

M.Bourgon

Canada

1 days rental

Full Size Van | Dodge Grand Caravan or similar

Routes

Vancouver Airport(YVR)

Vancouver

Canada

Reviewed: Thu, Oct 3, 2019

About Routes: 7.0 /10

The wait time at the counter was more then 2 hrs

About QEEQ: 10.0 /10

C.Zuluaga Giraldo

Canada

1 days rental

Economy | Kia Rio or similar

Routes

Vancouver Airport(YVR)

Vancouver

Canada

Reviewed: Wed, Sep 11, 2019

“Worst experience ever”

About Routes: 5.3 /10

The pick up took 2 hours and 10 phone calls. No one gave me a solution and left me waiting outside from 9pm to 11pm after landing . The office people kept apologizing but didn’t solve my issue. Then, the driver said “I never saw you “ and once we were at the counter no compensation was offered even after I asked to add the 2nd driver for free due to all the trouble cause.

Jim

Canada

1 days rental

Full Size Van | Dodge Grand Caravan or similar

Routes

Vancouver Airport(YVR)

Vancouver

Canada

Reviewed: Sun, Jul 21, 2019

About Routes: 8.0 /10

Shuttle was too small to accommodate all customers so we were left on the curb with a baby. That said, the staff were friendly and accommodating. Price was very good.

About QEEQ: 10.0 /10

Fantastic service, 2nd time used and both outstanding experiences, with exceptional value rental cars.

K.Hogan

Canada

1 days rental

Medium SUV | Jeep Wrangler or similar

Routes

Vancouver Airport(YVR)

Vancouver

Canada

Reviewed: Thu, Jul 18, 2019

“Routes car rental is a group of people who have absolutely no Interest in customer service”

About Routes: 6.0 /10

Routes car rental is a group of people who have absolutely no Interest in customer service. They are rude beyond belief. I was there for 2 hours and witnessed 4 different parties having problems and all 4 turned away and went to a different rental company. Just do not under any circumstance go here

About QEEQ: 10.0 /10

Pleasant to work with