Good

Everything was fine and efficient. Only problem is the amount of information you are bombarded with at the hire desk. We made the mistake of paying for fuel in advance instead of filling up ourselves on return of the vehicle. We were told there was a large difference in fuel prices between Alberta and BC, but this was not so.

The platform worked well and provided very competitive car hire rates.

Got an upgrade on my car because I'm a Gold Plus member which is good. The service was easy and great. But they've charged one extra day of me and I needed to call they to undo that, so this made the experience not to be 100%

I was given a car much smaller than promised and it did not work well for our trip. We were all crammed into this tiny SUV. We were promised a Nissan Rogue or a Toyota Rav 4 - we did not receive this and thus the trip was terrible.

Like: The office staff was super and I would recommend him anytime The car was exactly what I ordered and he was very helpful with where everythng was located.
Dislike: It was the best car rental experience I have had