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Live chat Email us Service Code: 9571560040
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Mostly fine except for drop off. Car was a really smooth manual which was nice to drive.

Reviewed: Sun, Nov 10, 2019
About Hertz: 8.3 /10
The car was great, I would have expected the offices to open earlier than 9am at an international airport but we were told what time so that was ok. However, the central London drop off is atrocious, there’s barely any signage to know where to go/park drop off keys, and I got more help with dropping the car off from the security guard than the scant Hertz staff.
About QEEQ: 10.0 /10
I couldn’t use the Price drop protection for some reason, the link just took me round in circles on the app. Maybe it’s because I made the account after booking the car, I’ll see next time I guess.
Economy | Vauxhall Corsa or similar

Relevant Reviews on Hertz in United Kingdom

Sophia Buckle

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Reviewed: Sun, Sep 15, 2024
About Hertz: 4.0 /10

Vincent Cocker

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Reviewed: Tue, Oct 16, 2018
About Hertz: 4.0 /10

Neil Margaret

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Reviewed: Mon, Oct 13, 2014
About Hertz: 10.0 /10
I rented a car for two weeks this time. It was my first time renting a car in the UK. Hertz was quite reliable. I originally wanted to rent a Juke, but since there were no cars available, they upgraded me to a Mercedes directly. Returning the car was super fast. I was supposed to return it on the morning of October 12th, but I was worried the return process would be complicated, so I returned it on the evening of the 11th instead. The return process was incredibly fast. Not sure if it was because I bought full insurance. I asked if there would be any additional penalties or fees, and they said no, all done. I hope there won't be any extra charges later. Overall, I'm quite satisfied.
About QEEQ: 10.0 /10

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Premium Wagon | Audi A4 Estate or similar
Reviewed: Mon, Jan 13, 2020
About Hertz: 5.7 /10
They tried to charge more for changing a new car. First they said free offer then put extra charge on it
About QEEQ: 8.0 /10

S.Marlin

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Economy | Opel Corsa 2 Doors or similar
Reviewed: Fri, Jun 14, 2019
“Very easy and quick collect. Inside car was perfect condition”
About Hertz: 10.0 /10
Very helpful desk staff when I called to confirm and with my questions about deposits. They got everything processed quickly and took note of car damage without prompting
About QEEQ: 10.0 /10

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