Mostly fine except for drop off. Car was a really smooth manual which was nice to drive.

I purchased insurance on the website, but the store still required additional insurance, and the cost for 2 days of insurance was equivalent to 2 days of rental fees.

The night before picking up the car, I realized I selected the wrong return time. I placed a new order and got a confirmation. However, when I went to the store the next morning, they told me they couldn’t process it in time since it was a last-minute request. As a result, I had to settle for a manual transmission, which caused some inconvenience with the car stalling occasionally.

Poor

the tank was not full, it was £7 short of petrol, car was dirty esp windscreen, screen wash ran out very quickly so had to drive with limited vision and electric windows stopped working for half an hour so had to drive with drivers wndow fully open on a mototrway. told staff upon return and they didnt seem too bthered, no offer to recompense the lack of petrol, not impressive.

Like: The whole process of picking up and dropping off was efficient.
Dislike: none