Mostly fine except for drop off. Car was a really smooth manual which was nice to drive.

Hertz is quite convenient, but the price at the store is much higher than the online booking price.

The waiting time was quite long.

Choosing to rent a car in Cambridge was the right decision. Driving in London can be a bit of a hassle, especially with parking. Starting from Cambridge made it easier to reach the rental branch and adapt to the traffic quickly. There were no other customers when we arrived, so we had a nice chat with the staff. Eventually, we were advised to upgrade to a JEEP SUV.

Vehicle handed to me in poor condition due to badly damaged wheel, if that had been my personal car I would not have driven it in that condition!

Good

I often use Hertz and find them good. The branch is nice and friendly--occasionally I get 'upgraded' to a car that's too big, but this was the one I asked for. Particularly impressed that they refunded me for returning the car full when I received it 7/8 full.

I am impressed with Easyrentcars--especially the price drop feature, which made this a very cheap trip indeed. Not invariably the cheapest, headline price, but I would always get a quote from them. Will be interested to see what their Christmas prtices are like.