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Good, but they are extremely picky about cleanliness upon return

Reviewed: Fri, Jul 20, 2018
About Atlas: 8.4 /10
Like: Best price I could find
Dislike: Everything was good except how picky you are about the cleanliness of the floors especially since your cars don’t have floor mats. This is Australia and it is normal for some sand to get in the car and claiming that this “destroys the car” is simply ridiculous. You should at least have a small brush at the office for us to clean the car with, because paying a $100 cleaning fee for some specks of sand is preposterous. Also just put some mats on the floor to save everyone frustrations.
Economy | Nissan Micra or similar

Relevant Reviews on Atlas in Australia

Mr Zafir

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Intermediate | Toyota Corolla or similar
Reviewed: Sun, Aug 11, 2019
About Atlas: 9.3 /10
It a good company offer a good car with cheap price. VALUE FOR MONEY .

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Jul 18, 2019
“Overcharged and never refunded”
About Atlas: 8.7 /10
Atlas counter staff had me sign the wrong rental agreement for the car I was hiring, this lead to me being overcharged when I picked up the car. I then mentioned it when I dropped the car back off and was told that the difference will be refunded onto the credit card that I paid with. This never happened. I went an saw them in person about a month later and mentioned it again. I gave them my credit card details and the gentleman told me he will refund it ASAP. Once again, this didn't happen. Very unreliable.

P.Aggarwal

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Compact | Hyundai Accent or similar
Reviewed: Wed, Jun 5, 2019
“I have to wait at airport more than one hour. No one came for pick up. Very bad customer service.”
About Atlas: 6.7 /10
Very bad customer service. Staff not friendly.
About QEEQ: 10.0 /10
EasyRentCars website very good.

M.Ridley

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Economy | Kia Rio or similar
Reviewed: Mon, Apr 1, 2019
“Poor experience all round.”
About Atlas: 4.0 /10
Car was dirty, dipped headlight didn’t work so couldn’t drive car at night. Fault showing low tyre pressure showing on pickup. Location nowhere near airport, not informed before booking.

A.Mahaboob Ali

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Feb 13, 2019
About Atlas: 2.7 /10
There is only one person at the counter. Took more than 20 minutes to complete. The car was dirty with no mats. The car was driven more than 125,000 km and the condition is not so good. The fuel tank was not full.

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