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Good, but they are extremely picky about cleanliness upon return

Reviewed: Fri, Jul 20, 2018
About Atlas: 8.4 /10
Like: Best price I could find
Dislike: Everything was good except how picky you are about the cleanliness of the floors especially since your cars don’t have floor mats. This is Australia and it is normal for some sand to get in the car and claiming that this “destroys the car” is simply ridiculous. You should at least have a small brush at the office for us to clean the car with, because paying a $100 cleaning fee for some specks of sand is preposterous. Also just put some mats on the floor to save everyone frustrations.
Economy | Nissan Micra or similar

Relevant Reviews on Atlas in Australia

Antony Delia

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Compact | Hyundai Accent or similar
Reviewed: Thu, Nov 15, 2018
About Atlas: 2.0 /10
The distance from the airport was unclear, and there were no clear instructions on where to wait for the shuttle. After making numerous calls to customer service, I finally found out where to wait, but the shuttle took a long time to arrive. At the rental office, there was only one person working, who was overwhelmed and it took a long time to get the car. When I wanted to return the car a day early, I called the local office during business hours but no one was available. They told me to wait for twenty minutes, but I waited for an entire hour with no contact. I eventually had to call customer service again to get in touch. Such a waste of time!!!!

Orville Trevelyan

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Reviewed: Thu, Oct 11, 2018
About Atlas: 4.0 /10
Overcharged

Julia Dryden

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Reviewed: Tue, Sep 6, 2016
About Atlas: 2.0 /10
The car rental office and pick-up location are too far apart, and we were not informed in advance that the drop-off location would be different.

M.Sweeney

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Economy | Nissan Micra or similar
Reviewed: Tue, Jul 17, 2018
“Easy car hire gold coast”
About Atlas: 10.0 /10
Like: Easy pickup and drop off. Upgraded
Dislike: N/a

M.Curcher

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Economy | Hyundai i20 or similar
Reviewed: Fri, Feb 23, 2018
“Great little Motor”
About Atlas: 9.8 /10
Like: The car was all good for what I needed it for over the two days hire
Dislike: A little wait for about 10-15 minutes whilst they cleaned the car. Perhaps should have been ready to go.

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