VG

Overall, it's very convenient.

The service from the large company was excellent, detailed explanations, and quick car return.

The lady at the counter was very friendly and patiently answered all our questions.

The company did not charge according to the order. They added various extra costs, and different branches had different charges for the same service.

As expected from a globally renowned rental company, they have a counter right in the airport arrivals hall just after customs. Although communication was a bit challenging, the contract terms were very clear, and there were various insurance options available from basic to full coverage. The car we picked up at the airport was usually a basic model of its type, without many advanced features. However, the car condition was excellent, very clean as if new. Returning the car was also convenient – just drop the keys with the staff at the airport parking lot and head to your flight~