Poor

Very satisfied and convenient, have been using it for a long time.

The staff's attitude was very good.

It's a small company, so they don't have a lot of staff. However, the pickup process was quick and they didn't check many documents. They just handed me the keys and I found the car myself. The car was relatively new but seemed to be an older model.

I booked a Golf automatic or similar model, and ended up getting a PEUGEOT 3008 SPORTHDI163, which was excellent. It had enough space and great power. The pickup process was simple, although the staff insisted on selling us additional insurance despite us already having comprehensive coverage from home. It might have been a language barrier. After asking them to amend the contract, they seemed a bit unhappy. Aside from that, everything was great. Returning the car was easy as well.

Super service, excellent staff. Will definitely be using them again.

Booking platform is great, first time I've used it and it worked very well.