Great staff let down by the car.

Seat car auto was an excellent drive. The booking in was slow due to only one staff on duty, but overall great service. Will use again and recommend to friends

Low tread on tyres but did the job.

Worst ever service experience

Having never used Heathrow airport before, I found it difficult to find where to catch the bus from to the rental company. A phone call to the office sorted it, but perhaps the bus stop number could be added to the booking instructions. I also found it difficult to locate the offices to drop off the car. However, the car itself was fantastic value for money. I booked a small vehicle but was upgraded free of charge to the next size up due to availability. All staff were very friendly and helpful. I would definitely book with Easirent again. Especially now I know how to find them. :)