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00308 491 0209
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Live chat Email us Service Code: 7127534223
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Search for Europcar Car Rentals in London

Excellent car but staff services could be improved

Reviewed: Wed, Dec 18, 2019
About Europcar: 7.3 /10
The car was in an excellent condition and enjoyed the ride throughout our journey. However, the staff on duty for the pick up day arrived almost an hour later than the opening hours which is supposedly to be 8am. Also, the staff got quite annoyed when he was upselling additional insurance even I have mentioned it many times I have bought addtional coverage. This has overall delayed our journey out of London.
About QEEQ: 10.0 /10
Well done and keep up the good work!
Opel Zafira 7 Seats image
Europcar
London
United Kingdom
Mini Van | Opel Zafira 7 Seats or similar

Relevant Reviews on Europcar in United Kingdom

D.Kunanusorn

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Full Size Van | Volkswagen Sharan or similar
Europcar
Bath
United Kingdom
Reviewed: Mon, Sep 23, 2019
About Europcar: 8.0 /10
I got a downgrade of car type due to my reserved car was not repair yet
About QEEQ: 10.0 /10

K.Loh

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Economy | Volkswagen Polo or similar
Europcar
Edinburgh Airport(EDI)
Edinburgh
United Kingdom
Reviewed: Fri, Sep 13, 2019
About Europcar: 9.3 /10
The car had exceeded my expectation as we are travelling in a group of 2 and we were given a huge car that does not consume too much fuel!
About QEEQ: 9.0 /10
post image

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Economy | Opel Corsa 2 Doors or similar
Europcar
Newcastle Airport(NCL)
Newcastle Upon Tyne
United Kingdom
Reviewed: Sat, Aug 17, 2019
“Swift, efficient and easy!”
About Europcar: 10.0 /10
Great service, easy and smooth - just as it should be!
About QEEQ: 10.0 /10

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Intermediate | Skoda Octavia Estate or similar
Europcar
Edinburgh Airport(EDI)
Edinburgh
United Kingdom
Reviewed: Tue, Jul 30, 2019
“DISASTEROUS!”
About Europcar: 2.0 /10
I booked a car, and after waiting for 3 hours at the pick up location (Edinburgh airport) I gave up and cancelled. There were 100 people waiting with two people on point (8 open desks!). Surely you knew what was going to happen??? What a shambles!

Kristina

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Mini | Fiat 500 or similar
Europcar
London
United Kingdom
Reviewed: Mon, Jul 22, 2019
“Car rental made easy”
About Europcar: 10.0 /10
I chose the cheapest car so it was not strong enough for me but it was brand new with 200 miles so I couldn't have asked for anything better. Very quick pick up/drop off, central location.
About QEEQ: 10.0 /10

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