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Search for Europcar Car Rentals in London

Excellent car but staff services could be improved

Reviewed: Wed, Dec 18, 2019
About Europcar: 7.3 /10
The car was in an excellent condition and enjoyed the ride throughout our journey. However, the staff on duty for the pick up day arrived almost an hour later than the opening hours which is supposedly to be 8am. Also, the staff got quite annoyed when he was upselling additional insurance even I have mentioned it many times I have bought addtional coverage. This has overall delayed our journey out of London.
About QEEQ: 10.0 /10
Well done and keep up the good work!
Opel Zafira 7 Seats image
Europcar
London
United Kingdom
Mini Van | Opel Zafira 7 Seats or similar

Relevant Reviews on Europcar in United Kingdom

Anonymous

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Europcar
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Wed, Nov 19, 2025
About Europcar: 8.0 /10
The car was in great condition, and the staff at the counter were warm and professional.
About QEEQ: 8.0 /10

Emma Craigie

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Europcar
London Luton Airport(LTN)
London
United Kingdom
Reviewed: Sun, Jul 20, 2025
About Europcar: 10.0 /10
Very good. Although there was some upselling, simply declining was enough.
About QEEQ: 10.0 /10

Lisa Betty

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Europcar
London
United Kingdom
Reviewed: Mon, Apr 21, 2025
About Europcar: 8.0 /10
The Europcar branch in London was relatively easy to find. The staff initially tried to upsell an upgraded vehicle model, but after I clearly declined, they still provided the original model. Overall, it was alright. The car had quite a few scratches, but during the return process, the staff inspected the vehicle very thoroughly.
About QEEQ: 10.0 /10

Alma Hubbard

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Intermediate | Nissan Pulsar or similar
Europcar
London
United Kingdom
Reviewed: Mon, Oct 17, 2016
About Europcar: 10.0 /10
Very convenient, straightforward pickup and return process.
About QEEQ: 10.0 /10

J.Alnuaimi

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Economy | Vauxhall Corsa 2 doors or similar
Europcar
Manchester
United Kingdom
Reviewed: Wed, Aug 7, 2019
About Europcar: 8.7 /10
There is a delay in the delivery of the car does not have staff
About QEEQ: 10.0 /10
Thanks

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