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Live chat Email us Service Code: 1347096086
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Excellent car but staff services could be improved

Reviewed: Wed, Dec 18, 2019
About Europcar: 7.3 /10
The car was in an excellent condition and enjoyed the ride throughout our journey. However, the staff on duty for the pick up day arrived almost an hour later than the opening hours which is supposedly to be 8am. Also, the staff got quite annoyed when he was upselling additional insurance even I have mentioned it many times I have bought addtional coverage. This has overall delayed our journey out of London.
About QEEQ: 10.0 /10
Well done and keep up the good work!
Mini Van | Opel Zafira 7 Seats or similar

Relevant Reviews on Europcar in United Kingdom

Virgil Ted

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Reviewed: Mon, May 19, 2025
About Europcar: 6.0 /10

Lauren Fred

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Reviewed: Fri, Feb 14, 2025
About Europcar: 2.0 /10

Sylvia Kelvin

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Reviewed: Mon, Jun 17, 2024
About Europcar: 4.0 /10
About QEEQ: 10.0 /10

Isidore Augustine

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Reviewed: Fri, Dec 1, 2017
About Europcar: 8.0 /10
The platform did not offer an option to prepay the rental fee, resulting in no suitable automatic transmission wagon being available upon arrival at Belfast Airport. Four people plus four large suitcases had to squeeze into a small car, leading to a poor experience.

D.Walker

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Full Size Van | Volkswagen Sharan or similar
Reviewed: Thu, Jun 30, 2022
“Very trustworthy and helpful!”
About Europcar: 9.0 /10
The car was an automatic which was phenomenal and quite roomy and small enough to manage the small streets through the highlands
About QEEQ: 10.0 /10
I was a little unsure if you would know that I returned my car in time and to avoid additional charges but I see you are aware it was received. I had not received anything that it was to your expectations with full tank of gas returned, etc.
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