Terrible

Everything good

Very good

The car rental service was quite good.

It was just okay, everything was average. The car's condition was alright, but the exterior had too many dents and scratches. I had to mark all the damaged parts during pickup. It was hard to find a gas station near the return location. After returning the car, they charged nearly thirty dollars, but it wasn't clear for what reason. I suggest the rental platform improve their service by clearly stating the charges. If not clearly stated, consumers won't understand the reason for the charges and can't judge their reasonableness.

very nice !!!

very good!!!

Like: The Rep. (Natasha) was very professional and courteous throughout the transaction and wait.
Dislike: The new credit check policy when you've rented from (Budget) in the past numerous of times for years, stopped for a while due to my new job position and just started back renting again for personal use.